Help Center / Support & Contact
How can I contact Cedar GO?
Email, phone, WhatsApp, and the Contact page.
Overview
Cedar GO publishes official contact channels that match live business settings for email, phone, and address context in Zefta, Lebanon.
How it works
- Email: info@cedargo.app
- Phone / WhatsApp: +961 79 079 390
- Web: Contact page
- Address context: Zefta, Lebanon
In-app chat with store or admin can supplement these channels for live orders.
What happens in practice
WhatsApp and phone are best for urgent delivery problems. Email works for applications, settlement questions, and longer evidence threads. Always include your role and order ID when relevant.
Important live rules
- Timezone for operations context: Asia/Beirut
- Platform site: cedargo.app
- Do not share OTPs in public posts
What to do if something goes wrong
If one channel is quiet, try a second official channel with the same details rather than creating duplicate vague tickets.
When you write, say whether you are ordering food, managing a store, or delivering. Include the approximate Asia/Beirut time of the issue. For partnership questions, mention whether you already submitted Join as Vendor or Join as Driver. Keep OTP codes out of email threads that might be forwarded; share them only with the partner at the door. The Contact page on the website is another official path if WhatsApp is temporarily unavailable.
Related help
What to include · Report a problem · Terms and policies