Help Center / Getting Started

What apps and panels does Cedar GO use?

Customer app, vendor tools, driver app, and admin panel.

Cedar GO Help · Getting Started

Overview

Cedar GO is one backend with several surfaces. Customers, vendors, delivery partners, and admins each use a dedicated app or panel connected to cedargo.app.

How it works

  • Customer app — browse, cart, order, track, chat, tips, COD checkout
  • Vendor panel / vendor app — products, hours, confirmations, order status (/vendor-panel)
  • Delivery man app — go online, accept jobs, navigate, collect COD, enter OTP
  • Admin panel — zones, stores, orders, finance (/admin)

Marketing pages (Help Center, Join as Vendor, Join as Driver, Contact) explain the service; day-to-day ordering still happens in the apps.

What happens in practice

A customer places an order in the customer app. The vendor confirms in vendor tools. A delivery partner completes pickup and drop-off in the delivery app. Admin staff monitor exceptions from the admin panel when support is needed.

Important live rules

  • Vendor and driver registration toggles are on for new applicants
  • Store confirmation model is active — vendors must accept orders
  • Delivery OTP verification is on for completion

What to do if something goes wrong

If you cannot log into the right surface, confirm you are using the customer, vendor, or driver credentials that match your role. Contact support rather than sharing passwords. Partnership pages: Join as Vendor and Join as Driver.

Related help

What is the vendor panel? · What does a delivery partner do? · Contact

Back to help

Getting Started · Help Center · Contact

Help Center