Getting Started

Help Center / Getting Started

Getting Started

Learn what Cedar GO is, what you can order, how accounts and zones work, and where the platform is focused in South Lebanon.

What is Cedar GO?

Cedar GO is a local food and grocery delivery platform connecting customers, restaurants and stores, and delivery partners in South Lebanon.

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What can I order?

On Cedar GO you can order from active Food and Groceries modules—restaurants and grocery stores in your delivery zone.

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Where is Cedar GO focused?

Cedar GO focuses on South Lebanon. The main active delivery zone includes Zefta, Marwaniyeh, Kfarwa and Deir al Zehrane.

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How do I create an account?

Create a Cedar GO customer account in the app with phone or email. Guest checkout is also available if you prefer not to register first.

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Can I order as a guest?

Yes. Guest checkout is enabled on Cedar GO, so you can order without registering first if you are in a delivery zone.

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How do I set my delivery address?

Set your map pin or saved address inside an active Cedar GO zone so stores and delivery partners can reach you.

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What apps and panels does Cedar GO use?

Customers use the mobile app; vendors use the vendor panel/app; drivers use the delivery app; admins use the admin panel on cedargo.app.

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Which language and timezone does Cedar GO use?

Cedar GO runs on Asia/Beirut time. The platform supports Arabic and English interfaces in the product stack.

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How do coupons and discounts work?

Coupons and store discounts reduce item totals at checkout when valid. Delivery fees, tips, and COD rules still apply to the final amount due.

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What if the app shows no stores?

Empty store lists usually mean your pin is outside the active zone, GPS is inaccurate, or stores are closed. Fix location first, then contact support.

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