Help Center / Restaurants & Stores
What is the vendor panel?
Your store cockpit on Cedar GO.
Overview
The vendor panel and vendor app are the store cockpit on Cedar GO. After admin approval, you log in to manage catalog, orders, and profile settings connected to cedargo.app.
How it works
- Add and edit Food or Grocery items
- Set hours and availability
- Accept and process orders
- Coordinate handover toward delivery assignment
- Review order history and financial summaries
- Manage store profile and employees where enabled
Web access uses the vendor panel path on cedargo.app after your store is approved.
What happens in practice
New order notifications arrive; you confirm; you prepare; you mark readiness as the flow requires; the delivery partner collects. Earnings views reflect product value after the 10% admin commission rules.
Important live rules
- Store confirmation is required in live settings
- Pharmacy and Parcels modules are off
- Customer payment remains COD
What to do if something goes wrong
If you cannot log in, contact support with the store name rather than creating duplicate applications. Password resets should go through official channels only.
Use a strong unique password and limit employee access to people who actually confirm tickets. The panel is where hours, catalog, and earnings live—errors there become customer COD disputes later. After menu edits, place a small test order mindset check: would a guest understand this item name?
Related help
How do vendors manage orders? · Hours and menu · How to join