Help Center / Restaurants & Stores

Restaurants & Stores

How restaurants and grocery stores join Cedar GO, how the 10% commission works, vendor tools, and vendor responsibilities.

How can my restaurant join Cedar GO?

Local restaurants and grocery stores can apply via Join as Vendor. Restaurant registration is enabled on the live platform.

Read article



How is the 10% commission calculated?

Admin commission is set to 10% in live settings. It applies to product value after applicable discounts. Delivery fees are not taken as delivery-charge commission (0%).

Read article



What are vendor responsibilities?

Vendors keep menus accurate, confirm orders promptly, prepare correctly, and communicate issues. Commission and COD settlement follow platform rules.

Read article



What is the vendor panel?

The vendor panel (and vendor app) is where stores manage products, accept orders, update status, and review earnings on Cedar GO.

Read article



How do vendors manage orders?

Stores confirm incoming orders, prepare them, and hand them to the assigned delivery partner. Status updates keep the customer informed.

Read article



Do delivery fees affect vendor commission?

Delivery charge commission is set to 0% in live settings. The 10% admin commission targets product value, not delivery fees or tips.

Read article



Food vs groceries — which module do I use?

Cedar GO has Food and Groceries modules active. Pharmacy and Parcels are off. Join under the module that matches your business.

Read article



How does vendor cash and settlement work with COD?

With COD, cash is collected at delivery. Store and delivery cash-in-hand controls exist; final vendor settlement follows admin commission and payout processes.

Read article

