Help Center / Getting Started

Where is Cedar GO focused?

South Lebanon service areas, with Zefta as the contact base.

Cedar GO Help · Getting Started

Overview

Cedar GO is built for South Lebanon communities. The business contact address context is Zefta, Lebanon, and day-to-day delivery depends on configured geographic zones rather than open nationwide shipping.

How it works

The primary active zone in live settings is Zefta–Marwaniyeh–Kfarwa–Deir al Zehrane. When your map pin falls inside that coverage and stores serve that area, you can browse menus and place COD orders.

Timezone for order times and schedules is Asia/Beirut. Currency display follows the platform USD configuration.

What happens in practice

Set a precise pin with a landmark when possible. Delivery partners navigate to that pin, and stores decide what they can fulfill for that location. If you move between villages in the zone, update the saved address before checkout so fees and store lists stay accurate.

Important live rules

  • Coverage is zone-based; outside the active zone the app may show no stores
  • Contact channels remain Zefta-linked: email, phone, and WhatsApp listed in Help
  • Country setting is LB; do not expect other-country fulfillment

What to do if something goes wrong

If the app says you are outside the zone, double-check GPS accuracy, then contact Cedar GO to ask about coverage expansion. Use info@cedargo.app or +961 79 079 390.

Related help

How do I set my delivery address? · What if the app shows no stores? · How can I contact Cedar GO?

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