How do I set my delivery address?
Your address must fall inside an active delivery zone.
Overview
Your delivery address controls which stores appear and where the partner drives. Cedar GO uses geographic zones, so the pin must fall inside active coverage such as Zefta–Marwaniyeh–Kfarwa–Deir al Zehrane.
How it works
- Open the customer app
- Allow location access or search your area on the map
- Confirm the pin on the correct building or entrance
- Add a short note or landmark if your building is hard to find
- Save the address before checkout
What happens in practice
When the pin is correct, Food and Grocery stores that serve that zone become available. Delivery charges at checkout follow zone and store rules, with a configured minimum shipping charge and free delivery above the order-amount threshold when eligible.
If you switch between home and another village in the zone, update the active address every time so the driver does not go to an old pin.
Important live rules
- Outside the active zone you may see no stores
- OTP and COD still happen at the pin you confirmed
- Guest and registered customers follow the same zone checks
What to do if something goes wrong
If stores disappear after moving the pin, move back into known coverage and refresh. If the driver cannot find you, share a landmark via chat or call and update support if the order is at risk. See also What if the app shows no stores?
Related help
Where is Cedar GO focused? · How are delivery charges calculated? · Contact