Help Center / Support & Contact
Where can I find vendor and driver information?
Partnership pages + Help Center categories.
Overview
Partnership information is split between marketing join pages and Help Center categories so applicants and operators can self-serve before contacting support.
How it works
Registration toggles for vendors and drivers are on in live settings; admin approval still required before operating.
What happens in practice
Restaurants learn commission, modules, and panel basics in the vendor category. Drivers learn COD limits, OTP, and earnings in the driver category. Customers usually need Orders and Payments articles instead.
Important live rules
- Food and Groceries on; Pharmacy and Parcels off
- COD on; digital payment and wallet off
- Contact remains available when docs are not enough
What to do if something goes wrong
If a join form fails, write to support with screenshots rather than submitting five duplicate applications.
After you open a join page, expect admin review before you can operate. Help articles explain live rules such as the 10% product commission, COD-only checkout, delivery OTP, and the three-order driver concurrency cap. Bookmark the matching Help category so your staff can self-serve common questions without waiting on chat. Customers seeking order help should use the Orders and Delivery category instead of partnership pages.
Related help
Restaurant join · Driver apply · Contact Cedar GO