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Delivery Drivers

How to apply as a Cedar GO delivery partner, accept orders, collect COD, handle tips and fees, and complete delivery OTP.

How can I apply as a driver?

Delivery man registration is enabled. Apply via Join as Driver, then wait for Cedar GO admin approval before going online.

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How are delivery fees and tips handled?

Delivery partners keep delivery fee earnings (platform delivery-charge commission is 0%) and receive customer tips. Show earnings is enabled in the driver app.

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What does a delivery partner do?

Accept assigned orders, pick up from the store, navigate to the customer, collect COD, complete OTP verification, and update status.

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How do drivers complete a delivery?

Update status to picked up and on the way, collect payment, enter the customer OTP if prompted, then mark delivered.

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What are driver cash collection limits?

Delivery partners have a maximum cash-in-hand limit (100 in live settings). Cash overflow controls help manage COD collections safely.

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How many orders can a driver carry at once?

The live maximum orders per delivery partner is set to 3 concurrent orders.

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How do driver earnings work?

Drivers earn from delivery fees and tips. Earnings are visible in the app. Loyalty points for delivery partners are also enabled.

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Can drivers cancel orders?

Canceled-by-deliveryman is enabled in live settings, but cancellations should only happen for real blockers—and may be reviewed by admin.

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How do I go online as a driver?

After approval, open the delivery app, enable availability in your zone, and accept assigned orders up to the concurrent limit.

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What if the customer is unreachable?

Call and wait reasonably, use available chat, contact Cedar GO, then follow cancel guidance only if support or policy requires it.

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